DIRECTLY ELECTED MAYORS IN URBAN GOVERNANCE: IMPACT AND PRACTICE

Directly offers AI-powered solutions to lớn resolve customer issues with the right set of automation and human tư vấn.

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Founded Date2011Operating StatusActiveLegal NameDirectly, Inc.Company TypeFor ProfitLiên hệ Emailsales
Directly provides resilience to companies by delivering more automated & elastic customer support operations.

Our platform integrates inlớn the tương tác center khổng lồ understvà customer issues, automate common solutions, & engage community experts. This enables customer tư vấn leaders lớn resolve customer issues with the right phối of automation and

human support.

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Companies like Airbnb, Microsoft, & Samsung use the Directly platkhung to lớn improve the customer experience, boosting CSAT by 20%, while saving millions per year.

Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True Ventures, Costanoa Ventures, Industry Ventures, Triangle Peak Partners, & Northgate Capital.


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